ScanPro

This Privacy Policy describes how ScanPro ("we", "our", or "us") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Services. This Privacy Policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you use the Services. This includes:

• Account Information: If you choose to create an account, we may collect your name, email address, and other information you provide when creating or updating your account.
• Documents and Files: When you use our scanning and PDF management features, we process the documents and files you scan, upload, or create using the App. These documents remain on your device unless you choose to share them through third-party services.
• Communications: When you contact our customer support, we may collect information about your communication and any information you provide to resolve your issue.
• Feedback: If you provide feedback or suggestions about the Services, we may collect that information to improve our offerings.

1.2 Information Collected Automatically

When you use the Services, we may automatically collect certain information about your device and usage of the Services, including:

• Device Information: We may collect information about your mobile device, including the device model, operating system version, unique device identifiers (such as IDFV), network information, and battery level.
• Usage Information: We may collect information about how you use the Services, such as the features you use, the actions you take, the time and duration of your activities, and the frequency of your use of the Services.
• Location Information: The App does not collect precise location information about you unless you explicitly grant permission. If you do grant location permission, we may collect your location information to provide location-based features, but you can disable this permission at any time through your device settings.
• Camera and Photos Access: The App requires access to your device's camera to scan documents and access to your photo library to import images for PDF conversion. We do not access or collect these images unless you explicitly select them for processing within the App.

1.3 Information from Third Parties

We do not currently collect information about you from third parties. However, if we do so in the future, we will inform you about the information we collect from third parties and how we use that information.

2. How We Use Information

We use the information we collect to provide, maintain, and improve the Services, develop new features, and protect ScanPro and our users. Specifically, we may use your information to:

• Provide and deliver the Services and any requested information or features;
• Process and manage your documents and files as requested through the Services;
• Improve the Services and develop new features and functionality;
• Understand how users interact with the Services to analyze and improve performance;
• Personalize your experience by providing content and features tailored to your preferences;
• Respond to your comments, questions, and requests for customer support;
• Prevent fraud and enhance the security of the Services;
• Comply with applicable laws, regulations, and legal processes;
• Enforce our Terms of Service and other policies;
• Send you technical notices, updates, security alerts, and support messages;
• Communicate with you about products, services, and offers, where permitted by law.

3. How We Share Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information about you in the following circumstances:

3.1 With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics providers, and customer support services. These service providers are authorized to use your information only as necessary to provide these services to us and are obligated to protect your information.

3.2 For Legal Reasons

We may disclose information about you if we believe that disclosure is necessary to:

• Comply with any applicable law, regulation, legal process, or governmental request;
• Protect the rights, property, or safety of ScanPro, our users, or others;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities;
• Enforce our Terms of Service or other agreements.

3.3 With Your Consent

We may share information about you with third parties when you give us your explicit consent to do so.

3.4 Aggregated or Anonymized Information

We may share aggregated or anonymized information that does not identify you with third parties for research, marketing, or other purposes.

4. Data Retention

We retain information about you for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you request deletion of your account, we will delete your account information and any associated data, except to the extent we are required to retain such information by law or for legitimate business purposes, such as to prevent fraud, enforce our Terms of Service, or resolve disputes.

5. Security of Your Information

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security of your information, and you use the Services at your own risk.

To help protect your information, we recommend that you use a strong password, keep your device and App updated with the latest security patches, and do not share your account credentials with others.

6. Your Choices and Rights

You have certain choices and rights regarding the information we collect and how we use it. Depending on your location, you may have the following rights under applicable data protection laws:

6.1 Access and Correction

You may request access to the personal information we hold about you and ask that we correct any inaccurate information. To make such a request, please contact us at the email address provided below.

6.2 Deletion

You may request that we delete your personal information. To request deletion, please contact us at the email address provided below. We will respond to your request in accordance with applicable laws.

6.3 Opt-Out of Communications

You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us. Please note that even if you opt out, we may still send you non-promotional communications, such as technical notices, security alerts, and messages about your account or the Services.

6.4 Managing Permissions

You can control the permissions granted to the App through your device settings. For example, you can revoke access to your camera, photo library, or location at any time. Please note that disabling certain permissions may affect the functionality of the Services.

7. Children's Privacy

The Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us at the email address provided below.

8. Third-Party Services

The Services may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to the practices of third parties. We are not responsible for the privacy policies or practices of any third parties, and we encourage you to review the privacy policies of those third parties before providing any information to them.

9. International Data Transfers

The information we collect may be transferred to and processed in countries other than the country where you reside. These countries may have different data protection laws than your country of residence. By using the Services, you consent to the transfer of your information to countries outside your country of residence, including the United States, for the purposes described in this Privacy Policy.

We take steps to ensure that your information is protected in accordance with this Privacy Policy when transferred internationally, including by entering into standard contractual clauses with our service providers or relying on other legal mechanisms for cross-border data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. If we make significant changes to this Privacy Policy, we may also notify you through the App or by other means, such as email.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

pdfzhushou5038@163.com

Last Updated: This Privacy Policy was last updated to reflect the current practices of ScanPro.