Translator

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Privacy Policy

Last Updated: June 2023

This Privacy Policy describes how Translator ("we", "us", or "our") collects, uses, and shares information when you use our mobile application (the "App") and any related services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

When you use our Services, we may collect information that you voluntarily provide to us, including:

  • Account Information: If you choose to create an account, we may collect your email address and other information you provide such as a username and password.
  • User Content: The text, voice, images, and other content you translate using our Services, including translations you save or share.
  • Feedback: If you provide feedback or contact us for support, we may collect the information you provide, including your contact information and the contents of your message.

1.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information about your device and usage of the Services, including:

  • Device Information: Information about your mobile device, including the device model, operating system version, unique device identifiers (such as IDFV), network information, and mobile carrier.
  • Usage Information: Details about how you use our Services, including the features you use, the languages you translate between, the frequency and duration of your use, and the time and date of your interactions.
  • Location Information: With your permission, we may collect precise location information from your mobile device. You can disable location services at any time through your device settings.
  • Log Information: We may collect log information when you use our Services, including your IP address, access times, and the pages or features you access within the Services.

1.3 Information Collected by Third-Party Services

Our Services may use third-party services that collect information to help us provide, analyze, and improve the Services. These third parties may collect information such as your device information, usage information, and location information in accordance with their own privacy policies.

We use analytics services provided by third parties to help us understand how users interact with our Services. These services may collect information sent by your device, including device identifiers, usage information, and other information about your interaction with the Services.

2. How We Use Information

We use the information we collect to provide, maintain, and improve our Services, develop new features, and protect our users and the Services. Specifically, we may use your information for the following purposes:

  • To Provide and Improve the Services: To operate and maintain the Services, including to process and deliver translations, personalize your experience, and improve the quality and accuracy of our translation services.
  • To Develop New Features: To understand how users interact with our Services and to develop new features and functionality that enhance the user experience.
  • To Communicate with You: To respond to your feedback, questions, and requests for support, and to send you updates and information about the Services.
  • To Protect Our Users and Services: To detect, prevent, and address technical issues, fraud, and other harmful activities, and to comply with applicable laws and regulations.
  • To Personalize Your Experience: To tailor the Services to your preferences, including by remembering your translation history, favorite languages, and other settings.
  • To Provide Location-Based Services: With your permission, to provide location-based features such as translating signs or menus based on your current location.

We may also use aggregated and anonymized information that does not identify you for any purpose, including for research, analytics, and to improve our Services.

3. How We Share Information

We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes without your consent. We may share your information in the following circumstances:

3.1 With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics providers, and customer support services. These service providers are authorized to use your information only as necessary to provide these services to us.

3.2 For Translation Services

To provide translation services, we may send the content you submit (such as text, voice, or images containing text) to our third-party translation service providers. These providers process this content to generate translations and may store this information temporarily to improve their translation models, in accordance with their own privacy policies.

3.3 For Legal Reasons

We may disclose your information if we believe that such disclosure is necessary to comply with a legal obligation, or to protect the rights, property, or safety of us, our users, or others. This includes responding to legal requests from courts, law enforcement agencies, or other government authorities.

3.4 In Connection with a Business Transaction

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or through a prominent notice in the App if such a transfer occurs and if there are material changes to the way your personal information is handled.

3.5 With Your Consent

We may share your information with third parties for other purposes with your explicit consent.

4. Your Choices and Controls

You have several choices regarding how we collect and use your information:

4.1 Account Information

You may update your account information by accessing your account settings in the App. If you wish to delete your account, please contact us at fanyiruanjian6834@163.com, and we will process your request in accordance with applicable laws.

4.2 Location Information

You can control whether the App has access to your location information through your device settings. If you disable location services, you may not be able to use certain features of the Services that rely on location information.

4.3 Camera and Photo Library Access

The App may request access to your device's camera and photo library to enable camera translation and image translation features. You can control this access through your device settings.

4.4 Push Notifications

You can opt out of receiving push notifications by adjusting your notification settings in the App or on your device.

4.5 Data Retention

We retain your information for as long as necessary to provide the Services and for other legitimate business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements. If you delete your account, we will delete your personal information, except to the extent we are required to retain it by law or for legitimate business purposes.

5. Security of Your Information

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. These measures include administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe that your account has been compromised, please contact us immediately at fanyiruanjian6834@163.com.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information as soon as possible. If you believe we may have collected information from a child under 13, please contact us at fanyiruanjian6834@163.com.

7. Third-Party Services

Our Services may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to the practices of third parties, and we are not responsible for the privacy policies or practices of such third parties. We encourage you to review the privacy policies of any third-party services you use.

In particular, our Services use third-party translation providers to process and deliver translations. These providers have their own privacy policies governing their collection and use of information. By using our translation services, you acknowledge that your content will be processed by these third-party providers in accordance with their privacy policies.

8. International Data Transfers

The information we collect may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States, for the purposes described in this Privacy Policy.

We take steps to ensure that your information is protected in accordance with this Privacy Policy when transferred internationally, including by using standard contractual clauses approved by relevant data protection authorities.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as sending an email or displaying a notice in the App). We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and sharing of information.

Your continued use of the Services after the effective date of the revised policy constitutes your acceptance of the revised policy. If you do not agree to the revised policy, you should stop using the Services.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: fanyiruanjian6834@163.com

11. Additional Disclosures for California Users

California residents have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to access, correct, delete, or port their personal information, and to opt out of certain types of data processing. If you are a California resident, you may exercise these rights by contacting us at fanyiruanjian6834@163.com.

We do not sell your personal information, and we will not sell your personal information without providing you with an opportunity to opt out of such sale. If we ever change our practices regarding the sale of personal information, we will update this Privacy Policy and provide you with appropriate notice.

California residents under the age of 18 who are registered users of online sites, services, or applications have the right to request and obtain removal of content or information they have publicly posted. To make such a request, please contact us at fanyiruanjian6834@163.com with a detailed description of the specific content or information you wish to have removed, and we will make reasonable efforts to remove such content or information from publicly available portions of the Services.

12. Additional Disclosures for European Economic Area Users

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information
  • The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at fanyiruanjian6834@163.com. We will respond to your request in accordance with applicable law.

If you are located in the EEA, we process your personal information on the following legal bases:

  • Consent: When you have given us your consent to process your personal information for a specific purpose.
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as providing and improving our Services, protecting our users and Services, and developing new features.
  • Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject.

If you have concerns about how we process your personal information, you have the right to lodge a complaint with a data protection authority in the EEA.