Translator - Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use the Translator application (the "App").

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

When you use the App, we may collect information that you voluntarily provide to us, including:

Account Information: When you create an account, we may collect your email address, username, and password. You may also choose to provide additional information such as your name and profile picture.
Translation Content: The text, voice recordings, images, and documents you submit for translation. This includes the content you type, speak, or capture with your camera, as well as any files you upload for translation.
Feedback and Communications: Information you provide when you contact our customer support, submit feedback, or participate in surveys or promotions.
Payment Information: If you purchase a premium subscription, we may collect payment information such as your credit card details, but this is processed through third-party payment processors (e.g., Apple iTunes) and we do not store your full payment details.

1.2 Information We Collect Automatically

When you use the App, we may automatically collect certain information about your device and usage, including:

Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers, network information, and battery status.
Usage Data: Information about how you use the App, such as the features you use, the languages you translate between, the frequency and duration of your use, the time and date of your activities, and the pages or screens you visit.
Location Information: If you enable location services, we may collect your approximate location to provide location-based features such as currency conversion based on your current region. You can disable location services at any time through your device settings.
Log Data: Log files that record app activity, including access times, crash reports, and other system activity.

1.3 Information Collected from Third Parties

We may receive information about you from third parties, including:

Social Media Services: If you choose to sign in using a social media account, we may receive information from that service, such as your name, email address, and profile picture, in accordance with the authorization procedures of that service.
Payment Processors: Third-party payment processors may provide us with information about your payment transactions, such as whether a payment was successful.
Analytics Providers: Third-party analytics providers may collect information about your use of the App on our behalf, as described in Section 3 below.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 To Provide and Improve the App

To process and provide translations, including text, voice, and image translations.
To personalize your experience, such as remembering your translation history, preferred languages, and settings.
To develop new features and improve existing features of the App.
To diagnose and fix technical issues and bugs.
To optimize the performance and usability of the App.

2.2 To Communicate with You

To respond to your questions, comments, and support requests.
To send you updates about the App, including new features, improvements, and important notices.
To send you marketing communications about our products and services, if you have opted in to receive such communications.

2.3 For Security and Fraud Prevention

To detect and prevent fraud, unauthorized access, and other security incidents.
To protect the rights, property, and safety of our users and others.
To comply with legal obligations and enforce our terms of service.

2.4 For Analytics and Research

To analyze how users interact with the App, including usage patterns and preferences.
To conduct research and develop new products, services, and features.
To improve the accuracy and quality of our translation services.

3. HOW WE SHARE YOUR INFORMATION

We do not share your personal information with third parties except as described below:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Cloud storage providers to store your translation history and other data.
Payment processors to handle payment transactions.
Analytics providers to help us understand how users interact with the App.
Customer support services to assist with user inquiries.

These service providers are contractually obligated to use your information only to provide the services we have requested and to protect your information in accordance with this Privacy Policy.

3.2 Translation Service Providers

To provide translation services, we may share the content you submit for translation with third-party translation service providers. These providers use your content solely to process the translation and do not retain your content unless necessary to improve their services, in which case they anonymize the content to remove any personally identifiable information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others, or to prevent or investigate possible wrongdoing in connection with the App.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the App of any such change in ownership or control of your personal information.

3.5 With Your Consent

We may share your information with third parties for other purposes with your explicit consent.

4. DATA RETENTION

We retain your personal information for as long as necessary to provide the services you request and to comply with our legal obligations. The retention period for different types of information is as follows:

Account Information: We retain your account information for as long as your account is active. If you delete your account, we may retain certain information for a reasonable period of time to comply with legal obligations, resolve disputes, and enforce our terms of service.
Translation Content: We retain your translation history and content you submit for translation as long as your account is active, unless you choose to delete this information through the App settings. After account deletion, we may retain anonymized translation data for research and improvement purposes.
Usage Data: We retain usage data for a reasonable period of time to analyze trends, improve the App, and comply with legal obligations. This data is typically anonymized after a certain period.

5. YOUR RIGHTS AND CHOICES

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your information. You can exercise these rights through the App settings or by contacting us at fanyigongju2672@163.com.

5.1 Account Management

You can update your account information, such as your email address and profile picture, through the App settings.
You can delete your account at any time through the App settings. Deleting your account will remove your personal information, translation history, and other data associated with your account, except as required by law or as described in Section 4.

5.2 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us at fanyigongju2672@163.com. Even if you opt out, we may still send you non-marketing communications, such as updates about your account or the App.

5.3 Location Information

You can control whether we collect location information through your device settings. Disabling location services may affect certain features of the App, such as location-based currency conversion.

5.4 Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your use of the App. You can control the use of cookies through your device settings, but disabling cookies may affect the functionality of the App.

6. SECURITY OF YOUR INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption of data in transit and at rest.
Access controls to limit who can access your information.
Regular security audits and updates to our systems and processes.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. CHILDREN'S PRIVACY

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us at fanyigongju2672@163.com.

8. THIRD-PARTY LINKS AND SERVICES

The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review the privacy policies of any third-party websites or services you use.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on the App. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at fanyigongju2672@163.com.

本隐私政策描述了在您使用Translator应用程序（以下简称"应用"）时，您的个人信息是如何被收集、使用和共享的。

1. 我们收集的信息

1.1 您向我们提供的信息

当您使用本应用时，我们可能会收集您自愿提供给我们的信息，包括：

账户信息：创建账户时，我们可能会收集您的电子邮件地址、用户名和密码。您也可以选择提供其他信息，如您的姓名和个人资料图片。
翻译内容：您提交用于翻译的文本、语音记录、图像和文档。这包括您输入、说出或用相机拍摄的内容，以及您上传用于翻译的任何文件。
反馈和通信：当您联系我们的客户支持、提交反馈或参与调查或促销活动时提供的信息。
支付信息：如果您购买高级订阅，我们可能会收集您的信用卡详细信息等支付信息，但这是通过第三方支付处理商（如Apple iTunes）处理的，我们不存储您的完整支付详情。

1.2 我们自动收集的信息

当您使用本应用时，我们可能会自动收集有关您的设备和使用情况的某些信息，包括：

设备信息：有关您移动设备的信息，包括设备型号、操作系统版本、唯一设备标识符、网络信息和电池状态。
使用数据：有关您如何使用应用的信息，例如您使用的功能、您在哪些语言之间进行翻译、使用频率和持续时间、活动的时间和日期以及您访问的页面或屏幕。
位置信息：如果您启用位置服务，我们可能会收集您的大致位置，以提供基于位置的功能，例如根据您当前所在地区进行货币转换。您可以随时通过设备设置禁用位置服务。
日志数据：记录应用活动的日志文件，包括访问时间、崩溃报告和其他系统活动。

1.3 从第三方收集的信息

我们可能会从第三方收到关于您的信息，包括：

社交媒体服务：如果您选择使用社交媒体账户登录，我们可能会从该服务接收信息，例如您的姓名、电子邮件地址和个人资料图片，具体取决于该服务的授权程序。
支付处理商：第三方支付处理商可能会向我们提供有关您的支付交易的信息，例如支付是否成功。
分析提供商：第三方分析提供商可能会代表我们收集有关您使用应用的信息，如下面第3节所述。

2. 我们如何使用您的信息

我们将收集到的信息用于以下目的：

2.1 提供和改进应用

处理和提供翻译，包括文本、语音和图像翻译。
个性化您的体验，例如记住您的翻译历史、首选语言和设置。
开发新功能并改进应用的现有功能。
诊断和修复技术问题和错误。
优化应用的性能和可用性。

2.2 与您沟通

回复您的问题、评论和支持请求。
向您发送应用更新，包括新功能、改进和重要通知。
如果您选择接收此类通信，向您发送有关我们产品和服务的营销通信。

2.3 安全和防欺诈

检测和防止欺诈、未授权访问和其他安全事件。
保护我们用户和他人的权利、财产和安全。
遵守法律义务并执行我们的服务条款。

2.4 分析和研究

分析用户如何与应用交互，包括使用模式和偏好。
进行研究并开发新产品、服务和功能。
提高我们翻译服务的准确性和质量。

3. 我们如何共享您的信息

除非下文所述，否则我们不会与第三方共享您的个人信息：

3.1 服务提供商

我们可能会与代表我们提供服务的第三方服务提供商共享您的信息，例如：

云存储提供商，用于存储您的翻译历史和其他数据。
支付处理商，用于处理支付交易。
分析提供商，帮助我们了解用户如何与应用交互。
客户支持服务，协助处理用户咨询。

这些服务提供商在合同上有义务仅将您的信息用于提供我们要求的服务，并根据本隐私政策保护您的信息。

3.2 翻译服务提供商

为了提供翻译服务，我们可能会将您提交的翻译内容与第三方翻译服务提供商共享。这些提供商仅使用您的内容来处理翻译，除非有必要改进其服务，否则不会保留您的内容，在这种情况下，他们会对内容进行匿名化处理以删除任何个人身份信息。

3.3 法律要求

如果法律要求或应公共当局（如法院或政府机构）的有效请求，我们可能会披露您的信息。我们也可能披露您的信息以保护我们的权利、财产或安全，或他人的权利、财产或安全，或防止或调查与应用相关的可能不当行为。

3.4 业务转让

如果我们参与合并、收购或出售全部或部分资产，您的信息可能作为该交易的一部分被转让。我们将通过电子邮件和/或应用上的显著通知通知您任何此类所有权或控制权的变更。

3.5 经您同意

经您明确同意，我们可能会出于其他目的与第三方共享您的信息。

4. 数据保留

我们保留您的个人信息的时间为提供您请求的服务所必需的时间，并遵守我们的法律义务。不同类型信息的保留期限如下：

账户信息：只要您的账户处于活动状态，我们就会保留您的账户信息。如果您删除账户，我们可能会在合理的时间内保留某些信息，以遵守法律义务、解决争议和执行我们的服务条款。
翻译内容：只要您的账户处于活动状态，我们就会保留您的翻译历史和您提交的翻译内容，除非您选择通过应用设置删除此信息。账户删除后，我们可能会保留匿名化的翻译数据用于研究和改进目的。
使用数据：我们会将使用数据保留一段合理的时间，以分析趋势、改进应用并遵守法律义务。此数据通常在一段时间后被匿名化。

5. 您的权利和选择

您对您的个人信息拥有某些权利，包括访问、更正、删除或限制处理您的信息的权利。您可以通过应用设置或通过fanyigongju2672@163.com联系我们来行使这些权利。

5.1 账户管理

您可以通过应用设置更新您的账户信息，例如您的电子邮件地址和个人资料图片。
您可以随时通过应用设置删除您的账户。删除您的账户将删除您的个人信息、翻译历史和与您的账户相关的其他数据，除非法律要求或如第4节所述。

5.2 营销通信

您可以通过我们发送的电子邮件中的退订说明或通过fanyigongju2672@163.com联系我们，选择不接收我们的营销通信。即使您选择退出，我们仍可能向您发送非营销通信，例如关于您的账户或应用的更新。

5.3 位置信息

您可以通过设备设置控制我们是否收集位置信息。禁用位置服务可能会影响应用的某些功能，例如基于位置的货币转换。

5.4 Cookie和类似技术

我们使用Cookie和类似技术来收集有关您使用应用的信息。您可以通过设备设置控制Cookie的使用，但禁用Cookie可能会影响应用的功能。

6. 您的信息安全

我们采取合理措施保护您的个人信息免受未授权访问、使用或披露。这些措施包括：

传输中和静止数据的加密。
限制谁可以访问您的信息的访问控制。
定期安全审计和系统及流程更新。

然而，通过互联网传输或电子存储的任何方法都不是完全安全的，我们不能保证您的信息的绝对安全。

7. 儿童隐私

本应用不面向13岁以下的儿童。我们不会故意收集13岁以下儿童的个人信息。如果我们意识到我们收集了13岁以下儿童的个人信息，我们将采取措施尽快删除该信息。如果您认为我们可能收集了13岁以下儿童的信息，请通过fanyigongju2672@163.com联系我们。

8. 第三方链接和服务

本应用可能包含指向第三方网站或服务的链接。本隐私政策不适用于这些第三方网站或服务。我们不对第三方的隐私做法负责，我们鼓励您查看您使用的任何第三方网站或服务的隐私政策。

9. 本隐私政策的变更

我们可能会不时更新本隐私政策。如果我们对本隐私政策进行重大更改，我们将通过电子邮件或在应用上发布显著通知来通知您。我们鼓励您定期查看本隐私政策，以了解我们如何保护您的信息。

10. 联系我们

如果您对本隐私政策或我们的隐私做法有任何问题或疑虑，请通过fanyigongju2672@163.com联系我们。